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How can I follow up on a submitted application through the e-support system?

To follow up on any applications submitted through the e-support system, please follow these steps:

  1. Login to the e-support system.
  2. Click on “View submitted applications” icon.
  3. Click on the application subject you would like to follow up on.

In case the application has been resolved and you are not pleased with the resolution, you may re-open the application through posting a reply by clicking on “Post Reply” icon. If the application has been resolved and you are pleased with the resolution, you may rate your application resolution through the rating application service provided by e-support system.

Last Update: Tuesday 17 April 2018