Skip to main content
Optional Insurance

Charter of Client Services

The Labour Market Regulatory Authority (LMRA) is keen on providing superior and high quality services to its valued clients.

Duties Towards our Clients

What is Expected from our Clients

Client Complaints

The Client Services Directorate is committed to providing efficient and high-quality services taking into account its ongoing development efforts to improve and upgrade the level of its services. We are also pleased to communicate with you and hear your suggestions and queries through the following channels:

The directorate is committed to referring all complaints and suggestions to the concerned directorates and departments, and communicating with clients to inform them of the measures taken.

You will be redirected to an external website after clicking on any link.

Last Update: Sunday 6 March 2022